Bookit featured in Thesis" Introduction of service SMS and renewal of the new self check-in system application", Haaga-Helia, University of Applied Sciences", May 4, 2013
This study discusses the introduction of the reminder SMS and check-in SMS and renewal of the new system application to patient check-in kiosks. In the background is the case company's need to improve customer service.
This thesis have leaned on many bookit cases and bookit related materials.