Medics24 offers occupational health care through online conference calls and chats with medical professionals. The goal here is to maintain the health of customers and create an overall increase in the productivity of health care functions. This process also lowers health care costs through empowering customers with the possibility of being in touch with a professional doctor or nurse within minutes. All without the limitations of having to schedule an appointment, commute to a physical location, wait in a line, then wait for a diagnosis and treatment.
Medics24 uses the patented iSMS® scheduling service by BookIT. This scheduling service provides users the opportunity to confirm suitable times for video call-based appointments, just by using one letter responses that only require a single click on users’ mobile phone. For Medics24 this provides the ability to optimize calendars by offering preferred time slots to customers and automatic updates to schedules using customer response data.
From Medics24 point of view: the service helps doctors to evenly fill their calendars and schedules. From a customer's point of view: the process is easy and flexible; one click reply to book a check-up, which can be especially convenient in more urgent situations. Mail Boxes Etc. uses the services of Medics24 and BookIT to enhance and speed up the entire process of occupational health care. All while medical personnel are provided the new ability to easily take care of a check-up, without needing any big arrangements, such as changes in shift lists or schedules.