CEO. Dalia Creative Agency
Good commerce, the one customers come back to, is a conversation. Consumers talking to services, chatting with brands or booking a time with a cloud-based mediator is the new normal. The customer has the power to choose the when and the where.
All with one click and all dynamic. Allow upgrades along the purchasing/payment experience. Create incentives for customers to choose different payment options, allow cash-on-delivery to gain trust, or push sales upgrades.
Offer upgrades to consumers such as dynamic delivery capabilities. The consumer could either save money or pay a small fee to change delivery options to one of the given ranges through SMS.
Our technology efficiently combines conversations into commerce. Every message, every mobile communications touchpoint can be integrated to your customer data, order handling, enterprise resource management, booking system or stand-alone app.For your business, this creates huge opportunities for improved end-to-end operational efficiency, seamless customer communications and increased upselling or cross-selling.
For example, Nokian Renkaat streamlined their Vianor brand tire service booking with us. Offering people their choice of time slots with a proactive messaging led to better organized operations and more revenue. You'll find more cases from our customers page.