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What is clickandeasy?

clickandeasy is mobile commerce built for 2020

clickandeasy is a both a technology platform and philosophy which governs the ambitions of our company and the visions of our founder, Jukka Salonen. 'Clickandeasy' articulates that mobile technology should engage and serve the customer and strive for simple, effective interactions. We put our philosophy into action to continually pave the way for innovation across the globe. Our core belief is that the customer comes first, second, and third -- every interaction must be designed to be proactive, engaging, assistive, and most of all easy.

A better customer experience

Some things just make modern life easier.. .like getting a text notifying you your driver has arrived...

or getting a fraud alert text message from your bank when there is an unusual transaction...

or easy mobile checkin allowing you to skip the long queues at the airport.

We take these conveniences for granted. These are our new baseline expectations. How and when did this change? Actually, you can thank our founder and CEO Jukka Salonen. From Finnair's first easy mobile check-in, to car-sharing clubs in Helsinki, and interactive banking alerts -- we have been pioneers in bringing about easy mobile transactions and interactions.

Own The Last Mile

Too often, there is little transparency or control over the critical last mile of delivery.  Worse yet, customer preference is often left out of internal resource allocation decisions altogether resulting in colossal inefficiencies. Let us show you how to deliver unparalleled customer experiences through interactive and actionable mobile dialogue at key moments that determine successful customer and business outcomes.

Eliminate Inefficient deliveries

The Solution to Stolen Packages, Missed Deliveries and Inefficient Routes

Porch Piracy is a huge problem in America with "19 percent of U.S. households had a package stolen at some point in 2017 with an average value of $140 per package" - Ring. Our Last Mile Logistics solutions solves this issue by forging a direct dialogue with customers for dynamic and secure deliveries. Customers can redirect packages that are scheduled for delivery when they won't be home or choose a time slot that best fits to their schedule.

See Demo

Allow your customers to choose between preferable home delivery time slots or to change the delivery entirely to a pick up point delivery.

Jukka Salonen
CEO.
Click&Easy
Founder. BookIT Oy

Putting the customer first, second, and third

Ordering a package online

Problem: When a consumer orders goods online they only are given a few shipping options with no control over time of delivery.  The execution of the delivery is often cumbersome and inaccurate.

Deciding when you want it...
Where you want it...

Whether at the point of check out, or later through text interaction, a consumer is able to choose a time slot of when they would like to receive their package. With data being seamlessly integrated into existing TMS & VRS systems, package arrival is no longer just an output of the delivery equation, but instead an input.

better customer integration

Reach your customers whether you have an app or not

Our process

How it works

Audit workshop
We will break down your current data and metrics in order to see your strengths and weaknesses. Where is there room to improve?
Strategy Development
Every winning team starts with a game plan. We'll help coach your team towards a strategy to cut costs and improve customer experience and integration.
Systems Integration
We'll work closely with your IT team to integrate new data into your existing systems through our powerful API's, including our new restful API.
Data Management
Our A.I. matches data triggers to customer opportunities, automatically orchestrating dynamic offerings. We manage the data & execution so you don't have to.
Customer Engagement
After seeing areas ripe for customer interaction & negotiation, your business can then use our dynamic offerings system and strategy to optimize your last mile.
Customer Support
After delivery, use our customer interaction system to follow up with a customer satisfaction survey. Get direct feedback from your end consumers.

Learn More

Creating Better Logistics

Tools that allow big companies to create a better customer experience.

Last Mile Logistics

Learn More | Contact Us

Mobile Payment

Learn More | Contact Us

who we've helped

Client Success Stories

View a few different case studies from some of our largest successful logistics projects. The wave has started and modern users demand the best experience possible, controlling every aspect of their delivery.

We believe in empowering businesses in every sector possible

further companies we've created mobile solutions for

Why companies choose Click&Easy

4 Facts About Our Technology

We take pride in the results that our technology provides. Whether it's customer service, sales, cutting down costs etc. We let the numbers speak for themselves.

67%

Increase in add on sales

26%

Reactivation of lost customers

30%

Cost Reduction

93%

Mobile Customer Response Rate
What we specialize in

A Great Customer Integration Strategy

We're glad to share our process behind optimizing the customer experience within the last mile. With the right technology creating the right offer at the right time, the customer can now be in control of their own personal supply chain.

Our knowledge and experience on customer integration & the orchestration of optimized processes in the last mile delivery space can be found in our downloadable white paper below.

Seemless Customer Integration

Lets spread the good news

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